JAMES DREW

James Drew is the Director of Innovation and Information Architecture at Nova Southeastern University, where he’s been transforming customer experiences for over 11 years. With a knack for bridging brands and customers, James has played pivotal roles, from web development to visual info architecture, contributing to the university's AI advancements. He’s a proud alumnus of The Art Institute of Fort Lauderdale with a BS in Interactive Media Design and holds certifications in UX DesignOps. James is passionate about UX Management, Strategic Roadmaps, and ResearchOps, making him a key figure in NSU’s innovative endeavors.